PEOPLE Magazine FAQs and Subscription Help
There are two ways to receive PEOPLE magazine:
- Through a standalone PEOPLE magazine subscription
- As a benefit included with a PEOPLE VIP membership
Standalone PEOPLE Magazine Subscriptions
If your subscription is NOT part of a PEOPLE VIP membership, you can manage your subscription, mailing address, and billing information online through the PEOPLE Magazine Account Portal.
PEOPLE VIP Magazine Benefit
If your magazine subscription is included as part of your PEOPLE VIP membership, please see the FAQs below:
PEOPLE VIP Magazine FAQs
When will I receive my first issue of the magazine?
You can expect to receive your first issue of PEOPLE within 3–6 weeks of joining PEOPLE VIP. The frequency of all magazines is subject to change without notice. Applicable sales tax will be added. U.S. orders only. Offer void in Vermont.
If you have not received your first issue after 8 weeks, you can contact Membership Support by completing this form. Our team will review your request and follow up with you via email as soon as possible.
How do I change my mailing address?
You can update your mailing address at any time through your Account Settings page.
To access Account Settings, log in to your PEOPLE account and select Settings in the PEOPLE Account dropdown. Once on the Account Settings screen:
- On the Subscriptions tab, locate the “Manage” option.
- Select “Update delivery address”.
- Enter the updated address information and press Save.
Please note that address changes can take 3–8 weeks to take effect for magazine delivery. Because mailing labels are prepared in advance, we recommend setting up mail forwarding with the United States Postal Service (USPS) to help ensure you continue receiving your magazine during the transition period. USPS mail forwarding typically becomes active within a few business days.
How do I report a missed or damaged issue?
If you believe you may have missed an issue or received a damaged issue, please submit a request through this form. Our team will review your request and follow up with you via email as soon as possible.
How do I report receiving duplicate issues?
If you received duplicate issues, please submit a request through this form. Our team will review your request and follow up with you via email as soon as possible.
How do I manage my PEOPLE VIP membership?
You can manage auto renewal, update your delivery address or update your payment method at any time through your Account Settings page.
To access Account Settings, log in to your PEOPLE account and select Settings in the PEOPLE Account dropdown. Once on the Account Settings screen:
- On the Subscriptions tab, locate the “Manage” option.
- Select the action that you would like to take and follow the prompts.
How do I contact membership support for additional assistance?
You can contact membership support anytime by completing this form. A member of PEOPLE's Membership Support Team will review your request and follow up with you via email as soon as possible.
Comments
0 comments
Article is closed for comments.